Introw offers a comprehensive partner relationship management (PRM) platform that simplifies and centralises B2B partner interactions. Their software enables efficient communication, deal management, and collaboration by integrating pipeline sharing and sales materials into a single platform. By streamlining these processes and aiming to eliminate email communication, Introw helps businesses manage partner relationships more effectively and enhance operational efficiency.

“We’re dealing with CRM data which is highly confidential so we want to make sure we have the processes in place to align with the type of data that we’re handling. So it only made sense to go for a certification.”

Laurens Lavaert

CTO, Introw, Belgium

Before seeking their ISO 27001 certification, Introw’s primary goal was to align their processes with the handling of highly confidential CRM data. Although they weren’t facing specific challenges at the time, the move towards certification was a strategic decision to ensure strong data protection and establish comprehensive security practices.

As their platform manages sensitive information for B2B partners, obtaining their ISO 27001 certification was a logical step to demonstrate their commitment to data security and to support their business objectives by enhancing trust and credibility with clients and partners.

To help Introw achieve their ISO 27001 certification in just six weeks, Cognisys provided tailored, hands-on support every step of the way. Our team meticulously guided them through the complexities of the certification process. Introw leveraged Vanta’s automated assessments to streamline compliance tracking and reduce the administrative burden on their small team. By utilising the Digital Accelerator Program, Cognisys ensured that Introw had a clear, efficient path to certification, avoiding common pitfalls and delays.

Introw’s hard work and commitment were vital to this success. By fully engaging with the process, they not only achieved their certification but, significantly improved their internal processes. Achieving their ISO 27001 certification enhanced their company awareness around data security, making onboarding and offboarding smoother, and ensuring that sensitive data is handled correctly at all times.

Now that Introw is certified, they’ve noticed tangible benefits in sales. The certification has built trust with potential clients, reducing the need for lengthy security discussions and speeding up deal cycles. With ongoing support from Vanta and Cognisys, Introw is well-positioned to maintain their certification.

“Without Cognisys, we wouldn’t have been able to get certified in six weeks. They really used Vanta to the maximum and ensured everything was set up properly for our company size and type.”

Laurens Lavaert

CTO, Introw, Belgium

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