Ballpark is dedicated to simplifying the research process for businesses of all sizes. Co-Founder and CEO Murat Mutlu, who has a background in product design, wanted to make a platform accessible to everyone. Ballpark’s mission is to lower the barrier of entry for research, enabling teams across various departments such as marketing, design, and customer relations to gather valuable insights effortlessly. The platform offers a user-friendly interface, similar to Canva, allowing users to create research studies tailored to their specific needs without relying on expensive or complex tools.

“We delayed getting SOC 2 for a while… because it would take many months of work. When you need to move fast, it feels like a big challenge.”

Murat Mutlu

Co-Founder, Ballpark, London

Ballpark faced significant obstacles in pursuing their SOC 2 compliance, but things changed after partnering with Cognisys and Vanta – the leading automated compliance platform. Before engaging with Vanta and Cognisys, Ballpark expressed concerns about the time and resources required for the certification process.

The complexity of the SOC 2 process and the associated time commitment posed a big challenge for Ballpark, causing them to postpone their certification efforts. Despite recognising the importance of attaining their SOC 2 certification for the business, Ballpark struggled to navigate through the difficulties of the process and allocate the necessary resources.

Ballpark emphasised the challenge of balancing the certification process with the demands of running a startup, where every minute and resource allocation is critical for growth and sustainability. Additionally, the company highlighted their concerns surrounding the potential disruption to their daily operations and the uncertainty regarding the impact on their team’s workload and productivity.

“It’s incredibly valuable to have an expert readily available who possesses comprehensive knowledge of the intricacies involved. Some aspects of the process feel more like art than science, especially when dealing with auditors. Having someone familiar with these nuances is essential, as it transforms what may appear challenging into a more navigable journey.”

Murat Mutlu

Co-Founder, Ballpark, London

Ballpark’s need to prioritise taking the first step on their security journey while minimising team effort and distractions led them to engage with Vanta’s recommended partner network. Vanta highlighted the significant time reduction that could be offered by a partner service, so Ballpark decided to collaborate with Cognisys to streamline their certification process for SOC 2. Leveraging our Governance, Risk and Compliance (GRC) expertise, powered by Vanta’s compliance automation platform, we aimed to minimise the resources required from their team and simplify the certification journey.

The clear channels for communication ensured that any concerns or queries were addressed promptly. Regular updates and transparent communication allowed Ballpark to stay informed about the progress of their certification process and provided reassurance regarding the SOC 2 progress.

Ballpark’s Co-Founder and CEO Murat Mutlu appreciated our COO, Steve Byrom’s, efforts in looking out for Ballpark’s interests and pushing the auditors to adhere to deadlines. The partnership between Ballpark, Cognisys, and Vanta proved pivotal in overcoming the challenges associated with achieving SOC 2 compliance. By harnessing Cognisys’ expertise in compliance and Vanta’s innovative solutions, Ballpark swiftly and efficiently achieved their objective of SOC 2 compliance.

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