Pulsar Group is a leading audience intelligence company, providing businesses worldwide with SaaS products for audience insights, reputation management, and marketing strategies, and services to help organisations improve strategy, reputation management, and engagement.

Listed on AIM, Pulsar Group empowers clients to understand their audience and stay relevant in a noisy world, using advanced tools to refine marketing campaigns and manage reputations.Their commitment to excellence makes them a trusted partner in the marketing and communications industries.

“When I joined Pulsar Group, we were already ISO 27001 certified. However, our existing penetration testing partner lacked CREST certification, which was a crucial standard we aimed to meet.”

Adam Palmer

Head of Information Security and Privacy, Pulsar Group, London

Although Pulsar Group were ISO 27001 certified, their existing penetration testing partner was not CREST certified, a standard that Pulsar Group sought in a partner. Being CREST certified assured Pulsar Group that Cognisys was reputable, trustworthy, and competent.

The push for improved security quality came from a client requirement that specified the need for regular penetration testing, with Cognisys mentioned as a benchmark. This prompted Pulsar Group to explore Cognisys’ services.

Upon engaging with Cognisys, Pulsar Group found a CREST certified partner that met their rigorous security needs. The transition was smooth, aided by Cognisys’ client-focused approach, allowing for an organic development of the relationship. This facilitated a seamless start to their collaboration, enabling Pulsar Group to enhance their security posture effectively.

Cognisys provided Pulsar Group with CREST certified penetration testing services, addressing their need for high-standard security evaluations. Over the five-year partnership, Cognisys conducted regular penetration tests across Pulsar Group’s diverse systems, including AWS, Azure, and on-prem environments.

A significant improvement was the introduction of Cognisys’ SmartView portal, which replaced traditional PDF reports. This portal facilitates easier task management, status updates, and includes video walkthroughs of findings. It has streamlined the process and saved Pulsar Group a lot of time from copy and pasting between project management systems.

The detailed debrief sessions with Cognisys testers allowed Pulsar Group’s technical team to discuss specific areas of the report, gaining deeper insights. These conversations were highly valuable, providing a chance for the team to explore the findings in greater detail to gain further context from the testers.

Additionally, the depth and creativity of Cognisys’ testing in a short period consistently impressed Pulsar Group. The extensive scope and thorough analysis provided new angles for the internal teams to consider. The detailed mitigation recommendations offered practical implementation options, further enhancing Pulsar Group’s security posture.

Cognisys’ technical expertise, personal touch, and gentle engagement style have fostered a robust and productive partnership.

“Instead of spending hours manually transferring data into other systems, SmartView provides a collaborative space for each product team to manage their mitigation activities. The reporting dashboard also allows us to gain top-level insights into risk posture and monitor progress over time as new tests are scheduled and remediations are completed.”

Adam Palmer

Head of Information Security and Privacy, Pulsar Group, London

Fill in the form and one of our team will be in touch for a no-obligation discussion or quote regarding your requirements.