CASE STUDY | 14th August

Learning Lab nails ISO 27001 audit with expert guidance

Learn how Learning Lab found the guidance they needed to move closer to achieving their ISO 27001 certification.

The client

Learning Lab is a provider of e-learning solutions tailored for creative individuals. Based in Zürich, Switzerland, Learning Lab offers an innovative e-learning platform designed to provide comprehensive guidance throughout the entire process of retail training, from planning and designing to developing and testing.

Their LMS empowers users to brand, design, animate, and showcase meticulously crafted multimedia courses with just a few clicks, finally bringing all user operations into one unified platform. Learning Lab works with trusted clients such as Tissot, Redbull, and more.

Learning Lab logo

“Despite reaching what seemed like significant completion milestones, we faced a substantial knowledge gap. Even when our progress appeared to be at 90 or 95%, we remained uncertain about various aspects of the process, lacking a clear reference point.”

Pascal Willoughby-Petit, CEO of Learning Lab

Pascal Willoughby-Petit

CEO, Learning Lab, Switzerland

The challenge

Learning Lab, whilst in pursuit of their ISO 27001 certification, lacked crucial knowledge and clarity about their progress. Uncertain about their compliance status and requiring a reference point, they were unsure if they were on the right track or completely off course. The absence of guidance left them feeling lost, highlighting the need for some assistance.

They wanted a partner who could help them assess their strengths, weaknesses, and areas for improvement to ensure adherence to ISO 27001 standards.

Their search for solutions led them to Cognisys, where they were impressed by the compliance knowledge displayed by the team. This helped them realise the importance of having structured support to navigate the complexities of ISO 27001 compliance.

Learning Lab LMS dashboard showcasing course progress and learning modules.

The solution

Learning Lab benefited from Cognisys’ structured guidance and support throughout their ISO 27001 audit preparation. We provided clear and structured guidance, instilling confidence in Learning Lab team and giving them a step-by-step plan to navigate the ISO 27001 certification process effectively.They used Vanta’s platform to automate the workload and streamline their compliance efforts. Vanta’s automated assessments helped Learning Lab identify gaps in their processes and prioritise areas for improvement. Our guided GRC services also provided Learning Lab with a clear roadmap of what needed to be done.

Our team provided personalised guidance on various aspects of the process, including internal training, and a review of vocabulary, definitions, and policies. This tailored support ensured that Learning Lab had the necessary knowledge and resources to address the ISO 27001 requirements effectively.Through regular communication and progress updates, we ensured Learning Lab knew where they stood in their journey and remained on track to achieve their certification goals.

Learning Lab appreciated the right amount of stress provided by our team, which pushed them towards quick issue resolution without feeling overwhelmed. Our approach struck a balance between support and pressure, ensuring Learning Lab remained focused on their objectives.Through our guidance and the hard work by Learning Lab, they not only passed their audit, but also gained a clear understanding of their ongoing responsibilities to keep their certification.

ISO 27001 certification badge, by Vanta

“The pressure by Cognisys provided the right motivation to promptly address issues, conduct thorough training assessments, and refine our vocabulary, definitions, and policies.”

Pascal Willoughby-Petit, CEO of Learning Lab

Pascal Willoughby-Petit

CEO, Learning Lab, Switzerland

WE ASKED LEARNING LAB TO DESCRIBE US IN THREE WORDS

KNOWLEDGABLE

“From the beginning, Steve was very clear on everything, and seemed to be very knowledgeable”

PROFESSIONAL

“You were very clear about what we need to do and what we need to continue doing”

ORGANISED

“Every interaction with you was very structured.”

Let’s make things happen

Fill in the form and one of our team will be in touch for a no-obligation discussion or quote regarding your requirements.

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